Meet the team


    Dana Howell

    Trainee Account Handler

    Dana Howell joined C&M in April 2017 in an admin capacity and quickly progressed to being a Claims Administrator. Since the start of 2018, Dana has progressed to becoming a Trainee Account Handler. She also assists with the companies Marketing activities due to her flair with this type of work! She has a real passion for learning new languages and can already converse in a few different languages!

    Theresa Kilden

    Private Clients Account Handler

    Theresa Kilden looks after our mid to high value clients on home, car and family fleet insurance. Theresa started her insurance career over 27 years ago in the Lloyds market and then worked for Towergate (formerly Brian Sharp) for 24 years before joining C&M since 2015. Theresa loves family time and fashion!

    Vishal Popat

    Commercial Account Handler

    Vishal Popat looks after commercial and let property clients including motor trade, fleets and liability. Previously Vishal spent 16 years working for a successful broker in North West London and then joined C&M in 2015 after moving home to Essex! Vishal is working towards his CII exams and loves spending time with his family.

    Sunil Shah FCCA Cert CII

    Managing Director

    Sunil qualified as a Chartered Certified Accountant whilst working in the City for around 6 years with an Investment Bank. Sunil started C&M (formerly Tenaville Insurance in Hornchurch) by himself in 1996 and became the Managing Director building the company to where it stands today at the offices in Gidea Park.

    Ayanda Moeti Cert CII

    Sales Director

    Ayanda Moeti was appointed a Director at the start of 2018. Having left college in 2008 Ayanda joined C&M whilst taking a gap year and has not looked back since! There isn’t a role Ayanda has not performed at C&M and is well known by virtually all clients. Ayanda qualified for her Cert CII during 2016 and enjoys looking after all aspects of our commercial and mid-corporate clients. A big football fan, Ayanda also enjoys socialising and going to music concerts!

    Chan Shah


    Chan has been a director at C&M since 2008 providing a guiding hand having had his own business for over 30 years as a Pharmacist (now retired from this profession). Chan has provided much confidence, mentoring and support to both his sons Suraj and Sunil.

    Suraj Shah Cert CII

    Operations Director

    Suraj started with C&M Insurance in 2002 and can only be described as a right hand to Sunil. Having taken various Insurance exams whilst working for the family firm Suraj quickly mastered the various aspects of commercial and personal insurance. After spending some time visiting and advising clients as well as insurer relations Suraj continues to look after a portfolio of clients whilst concentrating on the operations & systems aspect of the business to ensure everything runs smoothly and according to FCA compliance.